Privacy statement

Privacy statement


In this privacy statement we explain which personal data we collect and use and for what purpose. We encourage you to read this statement carefully. Updated: December 11, 2018

Privacy Policy Euro Caps Holding B.V.

Use of personal data

Provision to third parties

Profiling and cookies

Secure and keep

Third Party Websites


Changes to this privacy statement

View and change your data

Authority for Personal Data

Entry into force

1.Privacy Policy Euro Caps Holding B.V.Euro Caps Holding B.V. is a supplier of private label coffee capsules to international retailers and brand owners. In doing so, we process privacy-sensitive information, also known as personal data. In some cases we work together with other organizations or companies. We consider it of great importance that personal data is handled with care. Personal data is therefore carefully processed and secured by us. In doing so, we adhere to the requirements of privacy legislation. This means, for example, that we:

Clearly state for which purposes we process personal data. We do this via this privacy statement.

Limit the collection of personal data to only the personal data necessary for the purposes for which they are processed.

First ask you for explicit permission to process your personal data in cases where your permission is required.

Do not pass on your data to third parties, unless this is necessary to provide the requested service, if you have given permission for this or if we are legally obliged to do so.

When we share your data, we make agreements with third parties to ensure, among other things, that it is not used for other purposes.

Take appropriate security measures to protect your personal data and also require the same from parties that process data on our behalf.

Respect your right to provide your personal data for inspection, correction or deletion on request.

If you wish to contact us regarding this privacy statement, you can do so via the contact details below:Telephone:+31 10 201 45 30 (during office hours)Email:hr@euro-caps.nlPost:Euro Caps Holding B.V.Sevillaweg 543047 AL Rotterdam

2. Use of personal data When using our websites or services, you leave certain information with us. That can be personal data. We do not always process all the data below. That depends on which services and functionalities on our websites you wish to use. For example, we only process your CV, motivation letter and education level when you apply online with us, your address details if you purchase products from us that need to be delivered and your online contact details only play a role when you register for the newsletter.

3.Personal dataDepending on the services and functionalities you use on our websites, we may process the following personal data about you:


Company details


E-mail address


Date of birth

User name



Information that you enter yourself in an open field, such as a message in the contact form




Motivation letter

Address data

Educational attainment

Profile name

Technical measurement data of the equipment such as IP address, MAC address, identifiers in cookies and your surfing behavior on our websites

phone number

4.    PurposesWe process the above data for one or more of the following purposes (depending on which services or functionalities you use):

To offer you the opportunity to order products via our websites and to use all functionalities and services on the websites

To process your order and inform you about its progress

To process your registration for our newsletter, our community, or other services such as information about vacancies

To process your application

To find out which topics are relevant to suppliers, customers or end users  and thus optimize our offer

To communicate with you by sending electronic newsletters and/or post

To offer you personalized advertisements and content on the various websites of Euro Caps Holding B.V. (see also the heading profiling)

To send you personalized newsletters based on your interests (see also the heading profiling)

To be able to contact you if you have won something by participating in contests and other promotions and to be able to improve our services

To answer your questions or handle your complaints via social media, e-mail, by post or by telephone

To improve our websites

5. Provision to third parties We pass on the information you provide to third parties, if this is necessary for the delivery of the products ordered by you or the services requested. For example, we use a third party for processing online payments and we pass on your details to the carrier to deliver the order to you. When we provide your data to a third party, we ensure (with an agreement) that your data is not used for other purposes. We also agree that your data will be deleted as soon as it is no longer needed. Furthermore, we will not provide the information you provide to other parties, unless this is legally required or permitted. For example, it is possible that the police request data from us in the context of fraud investigations. In that case, we are legally obliged to provide this information.

6.Profiling and cookiesWe combine your personal data from different sources (such as the data from any account and any purchases) to offer you the best online experience. We can also combine this data with the data you have left on or via one of the websites of Euro Caps Holding BV, namely: Through your data By combining our websites, we can show personalized offers and personalized content on the different websites, which match your interests and purchase history. We can also personalize our newsletter for you in this way. In this way we can make better and more targeted offers. We use cookies when collecting and combining your data. Would you like to know more about cookies? Read our cookie statement.

7.Secure and store We take appropriate security measures to limit misuse of and unauthorized access to your personal data. In this way we ensure that only the necessary persons have access to the data, that access to the data is protected and that our security measures are regularly checked. We do not keep the data longer than necessary. This means that we keep the data for as long as necessary to provide the service you have requested. Exceptions to this are the data that we have to keep for longer because the law obliges us to do so.

8.Third-party websitesThis statement does not apply to third-party websites that are linked to our website. We cannot guarantee that these websites handle your personal data in a reliable or secure manner. Always read the privacy statement of this website before using the relevant website, for more information about how they handle your data. 9. Minors If you are 16 years or younger, you may only use our website under the supervision of your parents or legal representatives.

10.Changes to this privacy statementWe may change this privacy statement from time to time. Changes will be published on our website. We never use your data for other purposes without permission. It is therefore advisable to consult this privacy statement regularly so that you are aware of these changes.

11. Viewing and changing your data If you have an account, you can log in to view and change your data. You can also contact Euro Caps Holding B.V. via the contact details below:Telephone:+31 10 201 45 30 (during office hours)Email:hr@euro-caps.nlPost:Euro Caps Holding B.V.Sevillaweg 543047 AL Rotterdam

To prevent misuse, we ask you to identify yourself adequately with a written request for access, by sending a copy of a valid proof of identity. Do not forget to shield your citizen service number (BSN) and your passport photo on the copy. For example, you can use the 'KopieID' app for this.

12. Personal Data Authority Of course we are happy to help you if you have complaints about the processing of your personal data. If you nevertheless do not agree with us, you also have the right under privacy legislation to file a complaint with the privacy supervisor, the Dutch Data Protection Authority. You can contact the Dutch Data Protection Authority for this.

13. Commencement This (renewed) privacy statement came into effect on May 8, 2018.